LOWEST PRICE GUARANTEE
Winter Tours guarantees the lowest price on tours & tickets that can be booked via our website. When you find the same tour or ticket for a lower price within three days of booking or after arrival at destination, we will refund the difference to you.
- Please send an email with your booking reference and proof of the lower price you found to support@winter-tours.nl.
- We will review your request and get back to you as soon as possible.
- When everything is verified, we will refund you the price difference.
Conditions for refund
Winter Tours' Lowest Price Guarantee is available to every customer who has booked through winter-tours.nl. The Lowest Price Guarantee covers retail prices available to the general public. This does not include discounts you may receive (or be eligible for) from third-party organizations, the tour operator itself, or special offers offered as part of a membership program, corporate discount, day deal, group, or rewards program. If you find a lower retail price for the exact same tour or ticket, offered on the same date and in the same currency as the original purchase on any other website AND report this to us within 72 hours of your confirmed reservation on Winter Tours, we will refund the difference. If, upon arrival at your destination, you find a lower retail price offered by Winter Tours' contracted tour operator for the exact same tour or activity, offered on the same day and in the same currency as the original purchase, Winter Tours will refund the difference. Winter Tours reserves the right to verify the details of the lower price where possible. All refund decisions are made at Winter Tours' sole discretion. Exchange rate differences that may arise due to different currencies will not be reimbursed.
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